PC Issues Troubleshooting

1. Video Issues

Problem: Graphics glitches, screen tearing, low-resolution
Troubleshooting Steps:

• Update Graphics Drivers: Ensure you have the latest drivers from Nvidia/AMD/Intel.
• Adjust Graphics Settings: Lower in-game settings (textures, shadows) to improve performance.
• Check DirectX Version: Ensure you’re using the correct version (DX11/12).
• Disable Background Applications (Discord, Steam (or other platform), Nvidia GeForce experience, Microsoft experience )
• Verify Game Files: Use the game client to repair any corrupted files.

2. Sound Issues

Problem: No sound or distorted audio
Troubleshooting Steps:

• Check Default Audio Device: Ensure the correct audio output device is selected in Windows sound settings.
• Update Sound Drivers: Check for updates via the manufacturer’s website or Device Manager.
• Verify Game Files: Use the game client to repair any corrupted files.

3. Performance Issues

Problem: Low FPS, stuttering, freezing
Troubleshooting Steps:

• Lower In-Game Settings: Reduce resolution or graphical effects (antialiasing, shadows).
• Close Background Applications: Free up CPU/GPU resources by closing unnecessary apps.
• Enable Game Mode (Windows 10+): Optimizes PC resources for gaming.

4. Installation Issues

Problem: Game fails to install or crashes during installation
Troubleshooting Steps:

• Free Disk Space: Ensure you have enough free space on the target drive.
• Run as Administrator: Install the game with admin privileges to avoid permission issues.
• Disable Antivirus: Temporarily turn off antivirus/firewall as it might block installation files.

5. Save Issues

Problem: Game fails to save or save files are corrupted
Troubleshooting Steps:

• Check File Permissions: Ensure the save folder is writable.
• Cloud Sync: Disable and re-enable cloud sync to refresh save data.
• Restore Backup: If cloud saves fail, restore from an earlier save point.